Privacy policy
This privacy statement was last updated on 30.08.2024.
Smart Data Ltd. ("we", "us" or "our") operates The Context Suite (hereinafter referred to as "THE SERVICE").
This document describes the information we collect about you, how it is used and shared, and your rights regarding it.
We want you to know that when you use OUR SERVICE, you can trust that we will keep your information secure. We are committed to doing nothing that would violate your rights or undermine your trust. This privacy policy describes the information we collect about you, how it is used and shared, and your rights regarding it.
1. Data Collection
All information we have about you is provided to us by you when you use our SERVICE. We will tell you why we need the information and how we intend to use it.
2. Legal grounds for information processing
The General Data Protection Regulation (GDPR) requires that all organizations processing personal data have a legal basis for doing so.
Our legal basis is: the performance of a contract to provide you with our SERVICE and our legitimate interests where you are a customer of our SERVICE; processing for direct marketing or to prevent fraud; and processing that is necessary to ensure the security of networks and information, including preventing unauthorized access.
We use your information to:
Charge you accurately for the services provided
Provide you access to our Service
Ensure access to your data is secure
Direct your inquiries to the appropriate customer service representative
Investigate and resolve your concerns
Communicate with you about products, services, promotions, research, surveys, news, and updates related to our service
Process promotions/contests, including prizes, and send you information about our service
Investigate or address legal issues related to your use of our services/products, or as permitted by law
If any part of the processing includes automated decision-making, we ensure that the proposals for decisions are reviewed by a staff member before they are implemented. You will always be able to obtain an explanation of the decision and contest it if you are dissatisfied.
We collect and process both personal data and special categories of personal data as defined in the GDPR.
This includes:
Name
Email address
IP address
We may share your personal data with:
Our payment processing providers to process card payments
High-quality data sellers (limited information)
Our lawyers if a dispute or other legal issue arises
Law enforcement, government authorities, or other third parties to comply with our legal obligations
Other parties where we ask for your consent for sharing
Transfer to third countries and international organizations
We transfer personal data to the following third countries or international organizations using appropriate protective measures as we rely on third-party services to provide our Service:
Stripe (USA)
Mailgun (USA)
Google Analytics (USA)
We have ensured that such transferred information is adequately protected and secured as required by the General Data Protection Regulation.
We retain your personal data while you are a customer unless you ask us to delete it. Our retention and deletion policy (copies available upon request) describes how long we retain data and how we dispose of it when it is no longer necessary. We will delete or anonymize your information upon request unless:
There is an unresolved issue, such as a claim or dispute
We are legally obligated to do so, or
There are overriding legitimate business interests, including but not limited to fraud prevention and protection of the security and integrity of our customers
3. Your rights
The General Data Protection Regulation grants you specific rights regarding your personal data. For example, you have the right to obtain information about the data we hold and how we use it, you can request a copy of the personal data we have about you, you can ask us to correct any inaccuracies in your personal data, you can request us to stop sending you emails, or in some cases, ask us to cease processing your data.
4. Access to and correction of your information
You can request access to, correction of, or a copy of your information by contacting us at info@contextsuite.com.
5. Your rights regarding privacy
You have the right to access, correct, or delete your personal information. You can also object to our processing of your personal data, request that we restrict their processing, or ask us to transfer them to you.
6. To decline marketing messages
You can unsubscribe from receiving emails and other messages from us by following the instructions in those messages.
7. Web cookies
Cookies are small text files that are stored in your browser or device by websites, applications, online media, and advertisements.
We use cookies to:
Authenticate users
Remember user preferences and settings
Determine the frequency of access to our content
Measure the effectiveness of advertising campaigns
Analyze visits to the site and development
We reserve the right to update our privacy policy at any time.
Any changes will be published on this page.